Get the Strategic Marketing
Leadership You Need

I help Senior Living companies create and execute marketing strategies that build their brand, maximize census, and increase NOI.

Pain Points

Does this Sound Familiar?

Lack of Structure
& Strategy

Your efforts feel reactive, driven by "random acts of marketing" rather than a cohesive strategy that supports predictable, long-term growth.

Rising Marketing Costs, Unclear ROI

You're investing more in marketing but feel the returns should be higher and you're unclear of which efforts are driving the best results.

Rising Marketing Costs, Unclear ROI

You're investing more in marketing but feel the returns should be higher and you're unclear of which efforts are driving the best results.

Poor Lead
Generation

You're challenged with attracting the right leads, balancing quantity with quality while working within budget constraints.

Poor Lead
Generation

You're challenged with attracting the right leads, balancing quantity with quality while working within budget constraints.

Low Funnel
Conversion Rates

Too few leads are converting to tours, while not enough tours are resulting in move-ins.

Low Funnel
Conversion Rates

Too few leads are converting to tours, while not enough tours are resulting in move-ins.

Differentiating in a Crowded Market

You grapple with showcasing your unique value proposition in a way that truly sets you apart from neighboring communities.

Differentiating in a Crowded Market

You grapple with showcasing your unique value proposition in a way that truly sets you apart from neighboring communities.

Technology
Overload

From digital marketing tools to AI and CRMs, you wonder if your tech stack is right and if you’re leveraging it effectively.

Technology
Overload

From digital marketing tools to AI and CRMs, you wonder if your tech stack is right and if you’re leveraging it effectively.

Senior Marketing Leadership

What is a Fractional CMO?

What is a
Fractional CMO?

A Fractional CMO is the part-time executive who runs your marketing team and is responsible for all your marketing outcomes.

A great Fractional CMO will find out what your goals are and what has worked so far, and create a comprehensive marketing plan to achieve those goals.

Along the way, they will make sure your team is performing well and in good spirits. They will also put in the systems and processes to make your marketing department a reliable asset to your company.

That's what I do for Senior Living. I'd love to hear what your goals are and help you reach them with marketing that gets results.

Is this for me?

How to Know if You Need a Fractional CMO:


• You are running your marketing team instead of being the CEO

• Your occupancy rates are placing a drag on NOI

• You don't have enough leads in the pipeline (whether MQLs or SQLs)

• Your marketing team waits on people to walk through the door

• Your sales team is hoping A Place for Mom will meet this quarter's goals

• You are not sure what marketing campaigns to have your marketing team try next

• You don't have clear KPIs in place for your marketing efforts

• You need to prime your business for an exit in 2-5 years and want to maximize valuation multiples


Experience

Seasoned Leadership

More than Just Marketing Execution: I Provide Strategy, Systems, and Executive Leadership

More than Just Marketing Execution: I Provide Strategy, Systems, and Executive Leadership

Marketing is more than just running ads or launching campaigns; it's about creating a cohesive strategy that builds your brand, drives predictable growth, and maximizes revenue and NOI across your portfolio of communities. I work with businesses like yours to filter out the noise and activate growth without wasting time or money on ineffective marketing tactics. With over 25 years of marketing experience across diverse industries, I understand how to turn your vision into actionable marketing objectives, implement proven systems and repeatable processes, and keep every part of your strategy and team aligned with your business goals. - Kevin Miles


Learn More About Me

Service Offering

3 Ways We Can Work Together

3 Ways We Can
Work Together

ENGAGE:
FRACTIONAL CMO

I serve as your CMO. After a comprehensive audit, I develop a detailed marketing plan and then work with your team and agencies on a day-to-day basis to execute the plan and achieve agreed-upon goals and KPIs.

Scope: Leadership, Skills & Expertise

Engagement Length: 3+ months

Fee Structure: Retainer

CONSULT: AUDIT &
STRATEGY SUMMIT

CONSULT:
STRATEGY SUMMIT

Following an in-depth audit of your marketing function and a 4-hour strategy session with senior leadership, I deliver a roadmap to jumpstart your marketing efforts and guide your team’s next steps.

Following an in-depth audit of your marketing function and a 4-hour strategy session with senior leadership, I deliver a roadmap to jumpstart your marketing efforts and guide your team’s next steps.

Scope: Skills & Expertise

Scope: Skills & Expertise

Engagement Length: 2-4 weeks

Fee Structure: Project Based

ADVISE:
ONGOING ADVISOR

Reserved for clients with whom I've worked as a Fractional CMO, I provide ongoing guidance to keep your team on track and aligned with long-term goals.

Reserved for clients with whom I've worked as a Fractional CMO, I provide ongoing guidance to keep your team on track and aligned with long-term goals.


Scope: Skills & Expertise

Scope: Leadership, Skills & Expertise

Engagement Length: 6+ months

Fee Structure: Retainer

Next Steps

Let's Get Started

#1 Connect

Schedule a 25-minute chat to see if a Fractional CMO is a good fit for your company and needs.

#2 Discovery

We'll get on a longer call to dive into your growth plans, goals, and current marketing setup. Then, I'll share a recommended plan and proposal.

#2 Discovery

We'll get on a longer call to dive into your growth plans, goals, and current marketing setup. Then, I'll share a recommended plan and proposal.

#3 Marketing Transformation

In the first 30 days, you'll have a comprehensive marketing plan and the leadership to execute it.

#3 Marketing Transformation

In the first 30 days, you'll have a comprehensive marketing plan and the leadership to execute it.

FAQ

What is a Fractional CMO, and how does it differ from a full-time CMO?

Why would a Senior Living owner/operator need a Fractional CMO?

What is a Fractional CMO responsible for?

What is Growth-Oriented Marketing Leadership?

Which service offering is right for my operation?

How quickly can a Fractional CMO make an impact?

What is a Fractional CMO, and how does it differ from a full-time CMO?

Why would a Senior Living owner/operator need a Fractional CMO?

What is a Fractional CMO responsible for?

What is Growth-Oriented Marketing Leadership?

Which service offering is right for my operation?

How quickly can a Fractional CMO make an impact?

What is a Fractional CMO, and how does it differ from a full-time CMO?

Why would a Senior Living owner/operator need a Fractional CMO?

What is a Fractional CMO responsible for?

What is Growth-Oriented Marketing Leadership?

Which service offering is right for my operation?

How quickly can a Fractional CMO make an impact?

Are random acts of marketing falling short of your goals? Let's discuss how a fractional CMO can provide the strategic leadership you need to grow your senior living business.


Are random acts of marketing falling short of your goals? Let's discuss how a fractional CMO can provide the strategic leadership you need to grow your senior living business.